All staff deserve five stars!! I want to give a special shoutout to the amazing Ms. Pagona, who warmly welcomes every guest entering the restaurant with a smile!
The room is nice and comfortable, with a great view and excellent air conditioning. The location is beautiful, surrounded by magical nature!
The restaurant offers a wide variety of delicious food and drinks.
It would be great if the management could respond to polite comments and requests. For instance, the restaurant is often crowded with over 500 people, and the open entrance doors result in a very high temperature that the air conditioning can't handle. This makes breakfast and especially lunch quite uncomfortable. We have mentioned this issue, but no action has been taken. Additionally, it's not acceptable for clean sheets and towels to be left in half-closed packages outside in the corridor, where ants, bugs, and dust can enter and then be used in the rooms (see photo).
Now, for the funny part! Despite scorching temperatures, hot coffee is free at the beach bar, but if you ask for a cold one (freddo), you have to pay for it! I sincerely hope that my evaluation can improve soon.