Before starting my review, I need to mention some of my findings:
1- The resort was managed by a different company till March 2023.
2- The staff was replaced by May 2023 (Approximately)
3- You need to consider these 2 points when reading old reviews
Location:
One of the key advantages of this resort is its proximity to the beach, which is just a short 5-minute walk away. The beach itself is absolutely wonderful, with stunning views and a tranquil atmosphere, offering a perfect escape for relaxation and enjoyment.
Room:
The rooms, despite their spaciousness, left much to be desired. The outdated and worn-out furniture gave a sense of neglect, and the pillows were old and tattered. Unfortunately, the resort did not have any replacements available, which significantly impacted the comfort of the sleeping experience. Furthermore, the air conditioning units were not functioning properly, with water droplets falling intermittently during the night, causing disruptions and inconvenience.
Cleanliness:
The cleanliness of the resort was also a notable concern. There were noticeable problems with flies and mosquitoes throughout the premises, which hindered the full enjoyment of the facilities. This lack of attention to cleanliness and the presence of pests affected the overall comfort of the stay.
The staff:
While the staff members were friendly, their lack of professionalism was apparent. Requests were not handled efficiently, suggesting inadequate training and a lack of attention to detail. This further contributed to the underwhelming experience during my stay.
Food:
Lastly, the dining experience at Peace Spa was disappointing. The food lacked variety and the quality was subpar. The repetitive menu, lackluster taste, and uninspiring presentation failed to meet even basic culinary standards, leaving a lot to be desired.
Price:
Taking into account the underwhelming accommodations, cleanliness concerns, unprofessional service, and lackluster dining options, I found the high price of over $200 per night unjustifiable.
Overall, my experience at Peace Spa Hostmark fell short of meeting the expected standards and did not justify the premium rates charged. I would advise fellow travelers to carefully consider these drawbacks before booking a stay at this resort.