As a frequent traveler, I recently booked three rooms with full board for my family. However, compared to many other four-star hotels, I must say that the food at this particular hotel was not great. There were very few options available, and the taste was also subpar. The level of hospitality was average, and there is definitely room for improvement in that area. On the Poya holiday, the beach was extremely crowded, and we had to wait in long queues to get food, which was quite embarrassing. Considering the high price we paid, such a situation should not have occurred. Additionally, during check-in, the hotel staff simply handed us the keys and told us to find our own rooms, which was quite challenging. This level of hospitality is not even up to par with a three-star hotel. Needless to say, we will never book this hotel again. However, I must admit that the pool was good, and they offered a few enjoyable games. On a positive note, the staff was friendly.