My family and I recently took a vacation to Heritage Awali and had an incredible time. We enjoyed ourselves so much that we didn't want to leave.
The staff at the resort were extremely friendly and helpful. They constantly checked in with us to see if we needed anything and provided us with plenty of suggestions for activities outside of the resort. The resort itself is beautiful and welcoming, and everything, including the beaches, is well-maintained. If we did notice anything that needed attention, the staff were more than happy to address it.
The rooms were spacious and comfortable. The only reason I didn't give a perfect rating is because we had a minor issue with the bathroom door. However, this was quickly resolved. The only suggestion I have is to include some English family TV channels, but this is a minor suggestion.
The Kids club was fantastic and put our minds at ease when leaving our daughter in their care. The facilities were a lot of fun for the kids, and our daughter had a great time.
The food was excellent, and the restaurant staff were helpful and friendly. The cocktails were expertly made, and the staff were always willing to suggest a refreshing new drink when asked.
The included activities were a lot of fun, and I wish I had the opportunity to try more.
The Seven Colours Spa was amazing. The included massage was incredibly relaxing, and my partner and I enjoyed it so much that we went back for another one. We were tempted to return for more treatments because we felt incredible afterwards.