Falaj Al-Mu'alla - all beaches

Today, we decided to have lunch at Breakers On The Beach during our staycation at Cove Rotana in Ras Al Khaimah. This beach bar offers a pleasant beach view and serves delicious comfort food and drinks while providing live entertainment. It's definitely a great choice for those who are staying at the resort.

We have been frequent guests at this hotel and have always had positive experiences. Last week, we decided to bring our visiting family here and utilize the hotel for a day stay. I called the previous night and was informed that the day use rate would be 300 AED per room, which was half the price of a full night's stay. However, upon arrival the next day, the reception informed us that the rate had changed to 500 AED because it fluctuates daily. I mentioned our conversation from the previous night, but they dismissed it, stating that the rates for overnight stays are different. I checked online and found that the rate for a full night was indeed 500 AED, so it didn't make much sense to pay the same amount for just a few hours of use. We encountered an unpleasant and aggressive manager named Kishi, who showed no willingness to assist us. She claimed that the current rate for an overnight stay was 700 AED and that she was doing us a favor by offering the day use rate of 500 AED. Unfortunately, we didn't want to waste more time resolving the situation as we didn't want to spoil the day for our family, so we agreed to the rate. Throughout our stay, we struggled to connect to the WiFi and the room itself was one of the worst we have seen at this hotel. It appeared as if it hadn't been used in a long time, with the floor constantly wet due to inadequate conditioning. The main issue in this situation was the incorrect information provided the night before and the manager's unhelpful response to our predicament.

We had a fantastic time staying at this hotel with our one-year-old. Thankfully, it wasn't too crowded during our stay, which worked out well for us. Because of our son's bedtime, we couldn't always go out for dinner, but we were able to get takeout from the restaurants whenever we wanted. The staff has been incredibly polite and friendly since check-in. Being a young family living just an hour away, we will definitely be returning soon! By the way, the kids' playroom is really cool and suitable for children aged one to fifteen.

The hotel is currently undergoing reconstruction, but the beach is very nice.

This beach is exclusively for the residents of the Murjan Island resort. It is a pleasant beach with all the necessary facilities such as a cafeteria, a water sport shop, and showers. The beach has sandy shores, but unfortunately, it tends to have a lot of seaweed and could benefit from some cleaning. Despite this, our overall experience was enjoyable.

The website and pictures are highly exaggerated. The standard room was terrible, and even after moving to a king room, the phone and TV didn't work. The buffet was a disappointment; we couldn't eat dinner despite paying for the beach buffet. After breakfast, we packed up and left, even though we had paid for two nights. Refunds should be available in these cases because the service and food were only 3/5 stars. The manager is not available on Fridays and half of Saturday. The beach views are nice, and the animals (donkey, rabbits, etc.) are very cute. However, we definitely will not return. Thank you.